Refund policy
Returns
We want you to love your hat. If something isn't right, you can return unworn items within 30 days of delivery for a refund.
- Items must be unworn, unwashed, and in their original condition.
- Customers are responsible for return shipping costs. Original shipping charges are not refundable.
- If your order arrives damaged or defective, or you received the wrong item, we'll cover return shipping and make it right.
How to start a return
Email us at info@goodbadclub.com with your order number and the item you'd like to return. We'll reply with return instructions and the return address. Items sent back without first requesting a return can't be accepted.
Exchanges
The fastest way to get a different style is to return the item you have and place a new order for the one you want.
Refunds
Once we receive and inspect your return, we'll email you to confirm whether your refund is approved. Approved refunds go back to your original payment method. Please allow up to 10 business days for your bank or card issuer to post the refund.
Questions
Reach us anytime at info@goodbadclub.com.